Learning Through Doing: The Process Matters
Equifinality means that there are many paths to the same end—in business, that there are multiple ways to reach a final goal.
Think of navigating from Times Square to Lincoln Center. There are many different ways you can get from point A to point B, and many different methods of transportation to get you between points. Depending on traffic, subway schedules, weather and other assorted factors, one way is likely faster than the others.
But in taking that one way—say on this given day it’s a taxi—you’re missing out on many other possible discoveries and observations that walking or taking public transportation would’ve presented
If you’re focusing on cultivating a culture of innovation and developing your employees, those potential discoveries and observations are key to growth.
A fatal flaw that many managers make is assuming that their ideas or processes are always the best—the most efficient—and therefore need to be continually executed.
In organizations there are many ways to accomplish a single task. Yes, some may be more efficient than others, but often times an employee’s learning process in accomplishing a task is just as important as the task itself.
Note: In a previous blog I talked about three phrases that leaders should never use if they want to encourage innovation and participation. One of these phrases, “That’s now how we do things around here,” is also very applicable to the concepts this post.This entry was posted in Communication, Employee Development, Feedback, Innovation, Leadership, Management. Bookmark the permalink.